Member Agreement
Thank you for your commitment to Taproot Farm’s CSA. By joining our CSA, members help support the farm throughout the entire growing process, from seed to harvest. Your membership helps to fund the planting, care, and harvest of your weekly organic produce. Taproot Farm deeply appreciates your partnership and in turn strives to deliver abundant, high-quality produce to our members. By becoming a CSA (Community Supported Agriculture) member with Taproot Farm, you acknowledge and agree to the following terms and conditions:
Payment
As the primary account holder for my CSA share, I am responsible for full payment of my share. I understand that all payments and deposits are non-refundable. I understand that if I cannot continue my share, I will not be refunded the cost of my share. However, for emergency situations a refund may be issued, at the farm's discretion. There will be a $30 administrative fee charged for refunds.
Payment Options
Taproot Farm offers members three different payment options at the time of sign up:
One payment in full
Payment in two installments
Payment in three installments.
If not paying in full, an initial deposit will be required at the time of sign up, and the remaining payment installments will be scheduled at the time of sign up. All balances must be paid in full before the conclusion of each season. Taproot Farm reserves the right to pause deliveries of shares due to outstanding balances.
Payment Methods
We accept Credit Cards, Electronic Checks, and SNAP/EBT payments.
I understand that any returned payments will result in a $30.00 administrative fee
There will be a 3% fee for all payments made my credit card.
There is no charge for electronic checks.
SNAP/EBT members are charged weekly and must have a second form of payment on file.
Share Pick-Up and Scheduling
As a CSA member, I am responsible for picking up my shares during my scheduled pick-up hours. I understand that I should only retrieve my shares within my scheduled pick-up hours on my designated pick-up day. I agree to be courteous and respectful to the farm, the CSA hosts, and the host’s property.
I understand that all vacation holds or donation requests must be submitted through my online account or emailed to the farm before 12:00AM on Monday, for the week I wish to schedule a vacation hold or donation. I am aware that vacation holds are not available during spring and fall CSA seasons and are only available during the summer CSA season.
Missed Pick-Ups
I understand that if I miss my scheduled pick-up for any reason, I am not guaranteed a refund of the share and that unclaimed shares will be forfeited.
Communication
I understand that email will be the main form of communication between myself and Taproot Farm. As a CSA member, I understand that it is my responsibility to check my email for all farm communication including but not limited to harvest updates, pick-up reminders, and announcements. I understand that important information regarding my share and share pick-ups will be communicated through email.
I understand that any phone/texting communications should be made only during normal business hours and that I will not receive a returned phone call/text on the same day if it is past my scheduled pick-up time.
Email Subscriptions
I understand that by signing up for a CSA Share, I am also signing up for the Taproot Farm Email list. This list includes but is not limilted to our weekly CSA email newsletter and that this newsletter contains important information regarding the CSA share and CSA membership.
Risk
Taproot Farm guarantees that the produce provided each week will be equal to at least the weekly retail value of the share purchased and Taproot Farm commits to providing an abundant and diverse supply of high-quality organic produce to each CSA member. However, due to the inherent risks of farming, there is no guarantee of the exact amount, or type of produce that I, as a CSA member, will receive.
Questions and Support
If you have questions about memberships, payments, or pick-ups, contact us at:
Email: csa@taprootfarmpa.com